Last Updated: November 12, 2025

This Privacy Policy applies to our website available via lexline-appeals.com and explains how we collect, use, secure, and/or disclose or otherwise processes your personal data when you use our website.
We may periodically update this Privacy Policy. Your continued use of our website after the effective date of the updated Privacy Policy will be subject to the new Privacy Policy. If we make any major changes to our Privacy Policy and will need your explicit consent for further processing of your personal data, we will request your consent or your renewed consent (in case it was obtained previously).

1.What data we collect
When you use our website or contact us, we may collect certain information about you. We only collect the minimum amount of data needed to provide our services and respond to your requests.

2.How we use your data
(1) When you contact us
Purpose: to respond to your questions, comments, or requests for services.

• Your name
• Your email address
• Any information you include in your message

Legal basis: our legitimate interest to provide good customer service and answer your request.

(2) When you browse our website
Purpose: to ensure the website works properly, fix technical issues, and protect it from errors or misuse.
Data we collect:

• Technical data (such as IP address, device type, browser, operating system, language, time zone)
• Usage data (how and when you use the site)

Legal basis: our legitimate interest to keep the website running smoothly and safe.
(3) For analytics and improvement
Purpose: to understand how visitors use our website and improve its content and usability.
Data we collect:

• Technical and usage data
• Approximate location (country or region, based on your IP address)
• Cookie data

Legal basis: our legitimate interest to improve the website and provide relevant content.

3.How Long We Keep Your Data
We keep your personal data only for as long as needed to provide our services and meet the purposes described in this Privacy Policy. After this period, we delete or anonymize your data unless we are legally required to keep it longer, for example, to comply with accounting, tax, or legal requirements.

4.Third Parties Who Help UsTo keep our website working well and make communication easy, we use a few trusted tools:
(1) Analytics tools help us see how people use the site so we can make it more useful and comfortable for you.
(2) Our CRM system helps us manage messages and contact details, so we can reply faster and keep our conversations organized.
These tools are used only to help us improve your experience and keep your information safe.

5.Cookies
5.1.What cookies are
Cookies are small text files stored on your device when you visit a website. They help the site function properly, remember your preferences, and understand how visitors use the site.
5.2.Types of cookies we use
We use only the following types of cookies:

• Essential cookies – these are necessary for the website to work (for example, to load pages correctly or keep your cookie preferences). You cannot disable these cookies through our banner, but you can block them in your browser settings if you wish.
• Analytics cookies – we use Google Analytics to understand how visitors use our website and to improve it. Google Analytics collects information such as your IP address, device type, and pages visited. This data is used only in aggregated and anonymous form.

5.3.Сontrol
You can manage or delete cookies anytime in your browser settings. If you choose to disable analytics cookies, the website will still work, but we may lose some insights that help us improve it.
5.4.Third parties
Analytics cookies are managed by Google LLC, which may process your data in the United States or other countries. Google acts as our data processor and is required to protect your information under its Privacy Policy. You can also opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-Out Browser Add-on.

6.Your Rights
Depending on where you live, you may have certain rights regarding your personal data under applicable data protection laws, such as the EU General Data Protection Regulation (GDPR) or U.S. state privacy laws (including the California Consumer Privacy Act – CCPA/CPRA).
If you are in the European Union (EU) or the European Economic Area (EEA)You have the right to:

• Access your personal data and receive a copy of it.
• Correct inaccurate or incomplete data.
• Delete your personal data (“right to be forgotten”).
• Restrict or object to how we process your data.
• Withdraw your consent at any time, if we rely on consent.
• Data portability, meaning you can request your data in a structured, commonly used format.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
If you are in the United StatesDepending on your state, you may have the right to:

• Know what categories of personal information we collect, use, and share.
• Request a copy of your data.
• Request deletion of your personal information, subject to legal exceptions.
• Opt out of the sale or sharing of your data (we do not sell personal data).
• Non-discrimination, meaning we will not treat you differently for exercising your privacy rights.

How to exercise your rights
You can contact us at lexlineteam@gmail.com with any requests or questions regarding your personal data. We will respond within the time limits required by applicable law and take reasonable steps to verify your identity before fulfilling your request.