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Need reliable help to reinstate your Amazon seller account? Reach out to discuss your situation and find the best path forward.
Contact us
Why Sellers Choose Us
Immediate case review with an honest assessment of your chances — no false promises, just a clear action plan before we start.
Fast & Transparent
Years of experience
7+
if Account is not reinstated
Refund Guarantee
50%
Restored accounts
2900+
Recovered
$3M+
All appeals are built on compliant and Amazon-approved strategies. Our team deeply understands Amazon’s policies, guidelines, procedures, and algorithms, which are crucial in reinstating your Amazon seller account.
Compliance First
Real results
95%
success rate
About us
When you choose LexLine, you partner with a trusted team dedicated to getting your Amazon business back on track quickly and reliably — no shortcuts, no empty promises.
What makes LexLine unique is our deep understanding of Amazon’s internal processes across all marketplaces (US, Europe, UK, Canada, and more). Unlike typical agencies, we combine legal expertise with hands-on Amazon experience to craft appeals and solutions tailored to each seller’s specific situation.
Our core values are speed, transparency, and strict compliance with Amazon’s policies. We believe in honest communication — providing clear case assessments upfront so our clients know their real chances and the best path forward.
LexLine is an international legal and consulting team specializing exclusively in e-commerce support, with a strong focus on Amazon Seller Performance cases. For over 7 years, we have helped thousands of Amazon sellers worldwide successfully recover suspended accounts, resolve complex compliance issues, and protect their business.
Our team
Chief Operating Officer
Vladislav
- Overseeing and managing company operations
- Developing strategies to improve business processes
- Building an effective management system
Account Manager
Angelina
- Handling client cases
- Managing and supporting clients at all stages
- Expanding sales channels
- Coordinating with company departments
- Resolving disputes
- Conducting market research
Head of Legal Department
Nick
- Leads the legal department at LexLine
- Develops strategies for successful Amazon account reinstatements
- Conducts in-depth analysis of client documents and evidence
- Provides consultations on trademark registration and Brand Registry management
- Ensures all actions comply with Amazon policies and international legal standards
- Oversees the preparation and submission of legally sound appeals
Head of Support Team
Eliz
- Leading and coordinating the support department
- Ensuring timely and effective resolution of client requests
- Developing and improving support processes
- Training and mentoring support team members
- Maintaining high client satisfaction and service quality
Account Reinstatement Specialist
Ilya
- Handles complex Amazon account reinstatement cases from start to finish
- Investigates the root cause of suspensions and develops tailored reinstatement strategies
- Prepares persuasive, policy-compliant appeals for various types of account and listing blocks
- Communicates directly with Amazon Seller Performance teams to expedite resolutions
- Guides clients through the entire reinstatement process, ensuring clarity and transparency
- Maintains up-to-date knowledge of Amazon’s rules, policies, and best practices
Account Reinstatement Specialist
Alexa
- Preparing appeal letters and Plans of Action for Amazon sellers
- Analyzing suspension cases and identifying root causes
- Communicating with Amazon representatives to achieve reinstatement
- Advising clients on prevention of future suspensions
- Handling complex and urgent reinstatement cases
Our expert team of appeal specialists can help you with a range of Amazon account suspensions:
Services & Pricing
How it works
We help you gather all the paperwork needed to support your case - invoices, supplier info, and more.
Step 2: Collecting Important Documents
Once your account is back, we help you get going and avoid future problems.
Step 5: Account Reinstated - Start Selling Again!
We keep an eye on your case, reply to Amazon’s questions, and push for a quick decision.
Step 4: Tracking and Following Up
Level 3: Send a letter to Amazon’s top managers to speed things up.
Level 1: Submit a clear appeal through Amazon Seller Central.
Level 2: File complaints with outside agencies if needed .
Step 3: Writing and Sending Your Appeal
Step 1: Free Case Review
We carefully check why your account was suspended and explain your chances to fix it.
Testimonials
FAQ
No one can guarantee reinstatement of an Amazon account — and any company that claims otherwise is being misleading. Amazon’s final decision always rests with their internal teams.
What we do guarantee is:
- A thorough, professional review of your case.
- A custom strategy based on Amazon’s policies and our experience.
- Maximum effort in preparing and submitting a strong appeal.
- Escalation of your case through all available channels to achieve the best possible outcome.
Our success rate is high, but every case is unique, and approval ultimately depends on Amazon’s internal review.
What we do guarantee is:
- A thorough, professional review of your case.
- A custom strategy based on Amazon’s policies and our experience.
- Maximum effort in preparing and submitting a strong appeal.
- Escalation of your case through all available channels to achieve the best possible outcome.
Our success rate is high, but every case is unique, and approval ultimately depends on Amazon’s internal review.
Timeframes vary depending on the complexity of the case, but we understand that time is money. That’s why we aim to complete our investigation and deliver your appeal within 24–72 hours.
Amazon’s review process typically takes 1–7 days, though in some cases it can be much quicker or significantly longer. From our experience, accounts have been reinstated in as little as one hour, within a few days, or in rare cases, up to 90 days.
Amazon’s review process typically takes 1–7 days, though in some cases it can be much quicker or significantly longer. From our experience, accounts have been reinstated in as little as one hour, within a few days, or in rare cases, up to 90 days.
Our success rate is consistently high because we take a tailored approach to every case. We don’t use generic templates — instead, we create custom, well-structured appeals that directly address Amazon’s concerns. While no one can guarantee a 100% reinstatement rate, the majority of our clients see their accounts or listings restored after our intervention.
Refunds depend on the service package you choose:
- 24 hrs Priority Appeal Service ($500) – This package is non-refundable, as it covers urgent case preparation and delivery within 24 hours.
- Full Reinstatement Service ($1200) – Includes unlimited appeal attempts until a final decision is reached. If we are unable to reinstate your account, you will receive a 50% refund of the service fee.
- 24 hrs Priority Appeal Service ($500) – This package is non-refundable, as it covers urgent case preparation and delivery within 24 hours.
- Full Reinstatement Service ($1200) – Includes unlimited appeal attempts until a final decision is reached. If we are unable to reinstate your account, you will receive a 50% refund of the service fee.
Our service covers one specific suspension case. Once your account is reinstated, the contract is considered complete. If Amazon suspends your account again for a different violation, it will be treated as a new case and require a separate service.
No, it’s not mandatory — but granting limited User Permissions can significantly speed up the process and improve results.
When granted access, we can:
- View the current account status and suspension details
- Review complaints and policy violation notices
- Submit appeals directly, without needing your personal login
Benefits of granting access:
- Faster identification of the real suspension cause
- Immediate submission of appeals without delays
- Lower risk of errors from manual data transfer
If you prefer not to share access:
We can still work from the information and screenshots you provide. However, this may slow down the process and, if the data is incomplete, could reduce the chances of success.
Important: We never request financial details or sensitive personal information. All work is done under a strict confidentiality agreement.
When granted access, we can:
- View the current account status and suspension details
- Review complaints and policy violation notices
- Submit appeals directly, without needing your personal login
Benefits of granting access:
- Faster identification of the real suspension cause
- Immediate submission of appeals without delays
- Lower risk of errors from manual data transfer
If you prefer not to share access:
We can still work from the information and screenshots you provide. However, this may slow down the process and, if the data is incomplete, could reduce the chances of success.
Important: We never request financial details or sensitive personal information. All work is done under a strict confidentiality agreement.
We offer several secure payment options to make it easy for you to pay for our services:
- Payoneer – fast and secure international transfers
- ACH (Bank Transfer) – convenient for U.S. bank accounts
- Revolut – instant payments for international clients
If none of these options work for you, we’ll be happy to find an alternative payment method that suits your needs.
Once you select your preferred method, we’ll provide detailed instructions to complete your payment safely.
- Payoneer – fast and secure international transfers
- ACH (Bank Transfer) – convenient for U.S. bank accounts
- Revolut – instant payments for international clients
If none of these options work for you, we’ll be happy to find an alternative payment method that suits your needs.
Once you select your preferred method, we’ll provide detailed instructions to complete your payment safely.
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By clicking the "Submit" button, you automatically agree to our personal data processing policy.
Need reliable help to reinstate your Amazon seller account? Reach out to discuss your situation and find the best path forward.
Contact us
